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Frequently Asked
Questions. |
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| "What
is the duration of the course?" |
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| This will
depend on the course you enrol on. Some courses last just one
day, where more intensive courses can run in excess of 32
weeks on a part time basis. |
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| "Do I
need to bring my own tools when attending the course?" |
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| No! All
tools, materials, and any other equipment will be supplied
during your course, although you will need to provide old
clothes and safety shoes for some courses. This is posted on
the relevant course pages. |
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| "Do I
need previous qualifications to enrol on the courses?" |
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| This
question is raised on a lot of occasions. It all depends on
what course you want to enrol on. Most level 1 courses and
introductory courses don't require for you to hold previous
qualifications, however there is a pre-requisite for gas
related courses. Our course advisors will be able to give you
the relevant information if required. |
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| "How
many people do you have on your courses?" |
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| Most of our
courses run with a maximum of 8 candidates. This enables our
trainers to dedicate more one to one time with each candidates
individual needs. |
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| "Can
I call into your centre to take a look around before enrolling
on a course?" |
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| Certainly!
In fact we recommend you visit us before enrolling on any
course. Please call us to arrange an appointment with one of
our training team, who will be only to happy to show you
around and to ask any questions you may have. |
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| "What
do the course fees cover, and are there any additional costs?" |
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| The course
fees cover all training and assessment fees, registration,
examination and certification costs. All material's and
handouts needed to complete your course are also included.
There are no hidden or additional costs to pay. |
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| "Do
you accept payment by credit or debit card?" |
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| Yes! we
accept payment made by MasterCard, Visa, Visa Delta, Visa
Electron, Visa Purchasing, JCB UK, Solo, and Maestro UK. |
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| "Is
there anywhere to park my car near the centre?" |
|
| Yes! There
is ample free, secure parking on site. |
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| "Can
I spread the cost of my course?" |
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| Yes! We can
arrange a payment plan to best suit your requirements. More
details can be obtained by contacting a member of our training
team on Walsall 01922 612121. |
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| "What
happens if I fail an examination?" |
|
| Don't
worry! If you happen to fail an examination, we can arrange a
re-sit for you. There may be a 'small' fee required by some
examining bodies though. We will only enter you for an
examination when we feel you are competent and ready for it. |
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| "Do
your courses lead to recognised qualifications?" |
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| Yes!
Awarding bodies such as City & Guilds, CITB, BPEC, and EAL
approve our training centre and the courses we run enabling us
to award industry recognised qualifications. |
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| "How
do I enrol on one of your courses?" |
|
| You are
required to complete a course booking form which you can
either post back to us or personally hand in at our training
centre. There is a small deposit required upon booking your
place on any of our course in order to secure your place.
Course start dates will be given to you upon these steps being
carried out. |
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| "I
work different shift patterns; will this affect the course I
am on?" |
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| No! We can
work around your current working patterns, and can offer
alternative attendance arrangements. |
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| "What
happens if I fail an examination?" |
|
| Don't
worry! If you happen to fail an examination, we can arrange a
re-sit for you. There may be a 'small' fee required by some
examining bodies though. We will only enter you for an
examination when we feel you are competent and ready for it. |
| |
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| This is
just the most common questions we are asked. Please feel free
to contact a member of our training team who will be more than
happy to answer any other questions you may have. |
