Telephone: 01922 612121

What is the duration of your courses?

This will depend on the training course or assessment that you enrol on. Some courses last just one day, where more intensive courses can run in excess of 32 weeks on a part time basis.

Do I need to bring my own tools when attending the course?

No! All tools, materials, and any other equipment will be supplied during your course, although you will need to provide old clothes and safety shoes for some courses. This is posted on the relevant course pages.

Do I need previous qualifications to enrol on the courses?

This question is raised on a lot of occasions. It all depends on what course you want to enrol on. Most level 1 courses and introductory courses don't require for you to hold previous qualifications, however there is a pre-requisite for gas related courses. Our course advisors will be able to give you the relevant information if required.

How many people do you have on your courses?

Most of our courses run with a maximum of 8 candidates. This enables our trainers to dedicate more one to one time with each candidates individual needs.

Can I call into your centre to take a look around before enrolling on a course?

Certainly! In fact we recommend you visit us before enrolling on any course. Please call us to arrange an appointment with one of our training team, who will be only to happy to show you around and answer any questions you may have.

What do the course fees cover, and are there any additional costs?

The course fees cover all training and assessment fees, registration, examination and certification costs. All material's and handouts needed to complete your course are also included. There are no hidden or additional costs to pay.

Do you accept payment by credit or debit card?

Yes! we accept payment made by MasterCard, Visa, Visa Delta, Visa Electron, Visa Purchasing, JCB UK, Solo, and Maestro UK.

Is there anywhere to park my car near the centre?

Yes! There is ample free, secure parking on site.

Can I spread the cost of my course?

Yes! We can arrange a payment plan to best suit your requirements. More details can be obtained by contacting a member of our training team on Walsall 01922 612121.

What happens if I fail an examination?

Don't worry! If you happen to fail an examination, we can arrange a re-sit for you. There may be a small fee required by some examining bodies though. We will only enter you for an examination when we feel you are competent and ready for it.

Do your courses lead to recognised qualifications?

Yes! Awarding bodies such as City & Guilds, CITB, BPEC, and EAL approve our training centres and the courses we run enabling us to award industry recognised qualifications.

How do I enrol on one of your courses?

You are required to complete a course booking form which you can either post back to us or personally hand in at our training centre. There is a small deposit required upon booking your place on any of our course in order to secure your place. Course start dates will be given to you upon these steps being carried out.

I work different shift patterns; will this affect the course I am on?

No! We can work around your current working patterns, and can offer alternative attendance arrangements.